Happy National Pizza Day!
Pizza feels like a universal language that everyone speaks. In honor of this delicious day, I’d like to think about the technology purchasing process in terms of something we can all understand – pizza!
– Choice and Variation – There are so many restaurants that serve pizza that it can be difficult to choose from. Most people prefer a particular pizza place, but that choice usually comes from a variation of recommendations and trying out multiple places.
When it comes to researching software solutions, it can also seem like the options are endless. However, different industries have specialized needs that not all technology platforms can meet. I’ve found that shops whose specialty is pizza, generally have a much better slice than say a diner, where pizza is just another item on the menu. The same can be said when looking at technology vendors.
For the past 15 years, MediSked has specialized in software solutions specifically for the human services industry that extend beyond the medical model to support the full spectrum of an individual’s life. Our platforms reflect the experience we have from working in this space and our features and updates include recommendations we’ve received from clients to meet specialized needs they’ve identified.
– Communication – The team at MediSked has varying ideas of what the best pizza options are. Usually we tend to go with a veggie pizza, pepperoni, maybe a meat lovers one based on preferences in the office. Before an order is placed, someone asks around to find out about various things like topping preference or allergies. This same process works very well when it comes to purchasing technology.
When searching for a technology solution, it is a best practice to take a survey of what needs and preferences there may be throughout different levels of your organization. The final decisions often require executive level buy-in, but communication with the employees who will be in the platform each day can avoid potential issues in the future. Many organizations assemble a wish list of sorts that includes the features that are must haves, reaches, and or those they could live without.
– Compliance – When you go to a restaurant you want to see a giant “A” rating in the window to reflect that the establishment has met the standards for a positive health inspection. A bad rating could end with food poisoning or worse. With technology, you want to ensure that the vendors you are looking at have the proper security and trust features in place to ensure all protected health information is safe and compliant with the many regulations created to protect individuals.
MediSked’s compliance team is constantly monitoring the state and federal regulatory environment. Our feature roadmap prioritizes requirements to ensure our clients are in compliance. We work proactively in this environment, so you don’t have to.
– Configurability – Aligning with the topping conversation, there are vast possibilities and opinions vary on the order or combination when it comes to a pizza slice. Every organization and program is unique, and so too is the right technology choice and data collection process for each program. MediSked’s Premier Technical Assistance Team offers professional services during implementation, including project management and consulting to ensure that our platforms can best fit the needs identified by your project team. They have 15 years’ experience, and work with your team to configure your documentation, workflows, tasks, and more so they fit your organizations processes. Additionally, they work with you to determine the best ways to collect data that can lead to meaningful reporting to help you determine ways to reduce costs and improve outcomes and quality.
Good luck in your technology search and may you celebrate today with a slice of your favorite pizza!