The Massachusetts eHealth Institute (MeHI) conducted a study that surveyed 700 non-professional “caregivers” of both adults and children in Massachusetts about digital health solutions. Only 30% of “caregivers” responded that technology “plays a major role” in how they provide support. The biggest reason for this small percentage was not because of fear of technology, but rather that “caregivers” just don’t know what the best option is for the people they support.
Notably, the study found that “caregivers” are most interested in engaging with technology that:
- “Provides access to test results and other medical records in one place;”
- “Helps find out reliable information about the needs and conditions of the people they care for; and,”
- “Allows for the sharing of information directly with doctors and other service providers” (MeHI Study, p 14).
The MediSked Person-Centered Portal can do all three of these things and more in a one-stop solution. Members of an individual’s circle of supports can receive access to the MediSked Portal if they are designated as an authorized user by the individual they support. The Portal provides high visibility into a person’s life with access to:
- A secure message center between members of the integrated care team, the individual, and their circles of supports
- The individual’s plan of care
- Detailed service notes – can approve or disapprove logged services, detailed service notes, and times for agency services and self-directed services
- Electronic health records that can be accessed by the individual and their care team
- Documents, dorms, and other data that is relevant to the individual and their circle of supports.
- Budgets – to store and share documents, forms, and data relevant to the individual and their circle of supports