Support Services

Our highly-trained team delivers the technology and compliance guidance you need, plus training and ongoing support, to maintain your focus on providing outstanding service

Help is Never Far Away

Our US-based team of knowledgeable and friendly specialists are here to help you when you need it.

Engage a support specialist via phone or email

Support is a personal experience: MediSked experts are available by phone Monday through Friday, from 8:00 am – 5:00 pm ET. Support emails will receive responses within 24 hours.

Access Support Resources 24/7

Get instant assistance with MediSked’s self-service support center.

  • Growing knowledge base of articles
  • Video tutorials to assist in the onboarding and training of staff
  • Create new tickets
  • View current and past tickets
  • Interact with currently open tickets
"I am reaching out to say how impressed I am with MediSked Support. They are amazing. I reach out all the ALL the time and the response time is prompt. Yesterday I had a question and I forgot to send an email and thought about it at 9 at night. I pulled out my phone and sent the email before I forgot again and they responded at 10pm! I mean it doesn’t get better than that. Kudos to your team.”
Liz Hernandez, Electronic Health Records Manager, MARC, Inc. of Manchester

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