MVLE was created by parents of children with intellectual and developmental disabilities, with only four individuals in a day support program in Northern Virginia. Today, MVLE is celebrated as an internationally accredited agency that provides employment opportunities and rehabilitation services to over 630 individuals and employs over 200 fulltime staff members. They follow an employment and enclave model and provides employment services, support services, clinical services, and transitioning and training services.
MVLE implemented MediSked Connect to centralize and manage information and generate efficiencies across the agency. Every individual referred to MVLE, and all individuals supported are integrated into Connect, along with their annual plan, schedules, and notes.
Streamline information and service delivery to create efficiencies and improve outcomes across provider agencies
When MVLE began searching for an electronic health record, the state of Virginia was going through significant regulatory changes. The technology team was cognizant of the changes that would inevitably come from Virginia’s state transition plan, the Centers for Medicare & Medicaid Services (CMS) Home and Community Based Settings (HCBS) Rule, and the DOJ settlement regarding the state’s failure to provide the most integrated settings.
To stay ahead of the transitions, they decided to search for a product that could address their list of requirements. They were most interested in ability for staff to quickly and easily enter notes, compliance with Medicaid audits, capability for Medicaid billing, query builder for reporting from only one system, and option to export information for mailings. MediSked Connect – Agency Management Platform was the only solution that fit all of MVLE’s needs.
MediSked Connect is engrained into the fabric of MVLE.
Amidst all the regulatory changes, MediSked has helped with compliance, funders, and required reporting. One of the most useful features identified by MVLE is the Query Builder, which allows the agency to quickly pull data for reporting, grant writing and proposals. MVLE created customized fields for acuity information, that is sent monthly to funders. Additionally, the reporting features help the agency with quality control and outcomes tracking.
“We’re definitely in the 21st century now, it’s routine and a part of everyday life for staff.”
– Michelle Lotrecchiano, Senior Director of Program Services at MVLE
MediSked Connect has facilitated staff efficiency with their notes and documentation and overall with their time. Additionally, staff have reported that they are able to develop more professional skills from receiving training on how to use the technology.
The result is better care for the individuals supported by MVLE.
Insights to the Process
The MVLE team was initially worried about how the transition would affect their staff as many are offsite and didn’t have prior technological experience but MediSked Connect allows employees to access information from anywhere at any time. The implementation process is very thorough and includes knowledge transfers to project team members to create MediSked experts at MVLE who can train internal staff.
“I have the ability to work remotely because everything for MediSked is in the cloud.”
– Jill Meade, Medicaid Specialist
Additionally, after implementation, MVLE created a new position. They now have an electronic records specialist, who is the agency’s MediSked Connect subject matter expert and manages their entire system.
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